TAP FAQ – Troubleshooting

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How do I configure my browser to view and save PDFs?

View the help information for your browser or for Adobe Reader.

I am trying to view/print a letter or print a return but the document is not displaying. What should I do?

Your letter or return may open in a new window. Check to see if there is another open window containing your document.

You may also need to check your pop-up blockers. If you are not allowing pop-ups from the TAP website, the document cannot be seen.

Please note . . .

TC-69 Form Usually Requires Additional Schedules

When submitting a TC-69 paper form, you MUST also include the appropriate schedule(s). If you do not include the correct schedule(s), your business registration will be delayed.

Note: To save time and ensure all needed schedules are included, you can apply for a tax account online.

Please note . . .

Sales tax filing is changing

All Utah sales and use tax returns and other sales-related tax returns must be filed electronically, beginning with returns due Nov. 2, 2020. File electronically using Taxpayer Access Point at tap.utah.gov.

This includes:

  • Third quarter, July-Sept 2020 (quarterly filers)
  • September 2020 (monthly filers)
  • Jan – Dec 2020 (annual filers)
  • All related schedules

You can continue to the PDF form below, or go to TAP to register and begin filing electronically now—no need to wait until the deadline!