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TAP FAQ – Third-Party Access

What is third-party access?

Third-party access lets you give another person access to your tax account(s). They can then file returns, make payments, and otherwise represent you when communicating with the Utah State Tax Commission. This access remains until you remove it from your account.

What can someone with third-party access do in TAP?

Third-party representatives can file or amend your returns, make payments, or view and update your account information. They may also submit a payment agreement or waiver request for you.

How do I allow or not allow third-party access?

TAP automatically defaults to allow a business access to your account if you give them certain tax information. You can turn off this access through the Manage Logins screen in your account.

See Add a Third-Party Access Logon for details.

Can I allow third-party access to more than one individual or company?

Yes, except for IRP taxes. You grant online access to each individual or company by giving them your account information for the tax type. They can then add your account to their profile.

What do my employees need to do to start using TAP to file and pay business tax returns?

Each employee should sign up for access using their own ID and password. They should use the company’s FEIN or SSN and will need information from the most recent tax return filed. Depending on the tax type, they may also need:

  • International Fuel Tax Agreement (IFTA) and Special Fuel Users (SFU) – Your Utah Tax Account number and PIN (which is mailed to you).
  • International Registration Plan (IRP) – Your Utah Tax Account number, ZIP Code and the Utah miles reported from your most recent renewal. Note: If you have not yet renewed, you will need to file by paper. The renewal packet will be mailed to you.

Currently IFTA, SFU and IRP representatives must provide a signed Power of Attorney form (paper copy) to our Motor Carrier group before third-party access will be granted. Please contact our Motor Carrier group at 801-297-6800 or 1-888-251-9555 for help. Once you provide this information, you will receive an authorization code by email to access TAP the first time.

Can I give employees or representatives different access levels in TAP?

Yes. You control which features you want them to use. Third parties are automatically given access to file and pay unless you change their access in your TAP account.

See Change my Web Access Rules for details.

What if I only want the third party to view my account information using TAP?

Third parties are automatically given access to file and pay unless you change their access in your TAP account.

See Change my Web Access Rules for details.

I’m a representative. How do I sign up for TAP online?

You must first sign up for TAP access for yourself. Then your client(s) must give you their required information. Finally, you log in as yourself and click Add Access to an Account. See Account Registration for details.

You will be asked to confirm that you have authorization to act for your client (proof may be requested).

How do I remove third-party clients from my TAP account?

Follow these steps:

  1. Log into your TAP account.
  2. Click Client Accounts.
  3. Click the Account Settings tab.
  4. Click the Account Type link (for the account you want to cancel access to).
  5. Click Cancel Access.
  6. Enter your password.
  7. Repeat Steps 4, 5 & 6 for each account you want to remove.

Click Home when you have removed all the necessary accounts. They should no longer show in the Client Accounts list.

I’m a representative but cannot ‘add access’ to my clients tax account?

You will need to contact your client to verify they have registered for a TAP account.