Tax Commission
TAP FAQs
Frequent Questions about Taxpayer Access Point
Please choose a topic to display a list of detailed subjects. Please note that for security reasons, TAP is not available in most countries outside the United States. Please contact us at 801-297-2200 or [email protected] for more information.
TAP FAQ – Payments
How do I submit a payment in TAP without a TAP account?
From the main TAP homepage, Payments box, choose "Make a payment". Complete each screen and click "Next". Only click the "Submit" button when you have completed all the steps.
Note: A 3% convenience fee applies to credit card payments.
How do I make my payment using a payment coupon with a coupon code?
If you received a letter from the Utah State Tax Commission that includes a payment coupon, click “Make a payment” and choose “Coupon Payment” as the payment option. Follow the on-screen instructions and enter the coupon code when asked. Continue until you receive confirmation.
If your payment coupon was not sent to you from the Utah State Tax Commission, select "Standard Payment".

How do I find my bank routing and account numbers?

Select Bank Account Type

Will I receive confirmation if I make a payment in TAP?
Yes. After you submit a payment, you will receive a confirmation code. Please record it or print your screen. You will also be emailed a confirmation.
Note: Credit card payments will have a receipt emailed to you.
What should I do if I need to cancel a bank account (ACH debit) payment after I submit it?
Use the "Find your submission" link in the Tools panel. If your payment:
- Shows Submitted in TAP, click “Cancel Payment”.
- Has already cleared your bank account, contact Taxpayer Resources at 801-297-7705.
- If scheduled to process on a future date, send a request to cancel the payment to [email protected].
I made an error entering my payment information? How do I correct it?
You cannot change payment information after submission. You must cancel the payment and submit a new one.
When must I make a payment for it to be timely? Is there a grace period?
Payments are due by midnight on the filing period due date to avoid penalties and interest. There is no grace period.
Can I make a future dated bank account (ACH debit) Payment?
Yes, you can schedule your payment up to 130 days in the future. However, payments that are not received by the due date will be subject to penalty and interest.
I owe taxes but cannot pay in full by the due date. Can I make a payment arrangement through TAP?
Yes, you can request a payment plan through your TAP account. Go to the Apply Online box and click "Apply for a waiver or a pay plan" link.
What information will my bank need to process debit payment requests?
You may need to give your bank the company identification or debit blocker number (9588805001) and our bank name (J.P. Morgan Chase). Contact your bank for help.
How long will it take for my payments to process in Tap?
Depending on your financial institution, it may take 3–10 business days for payments to post. However, regardless of how long it takes to process, your payment’s effective date will be the day you submit it.
Many banks require a pre-note (test transmission) for a zero amount before they will transfer
actual funds. This may take up to 10 days to complete. Contact your bank for more information.
Can I use a foreign bank account to submit my payment?
No, we are unable to accept payments from an account outside the U.S. at this time.