The person who registered our TAP account is no longer with the company. How do I access the TAP account?
If you do not have the username and password from that individual, you must register for a new TAP account using your contact information.
Once this has been done, you may remove access and delete the username from the Manage My Profile link.
I cannot access my TAP account or remember the answer to my security question. What should I do?
You must register for a new TAP account.
What if I forgot my Username or Password and could not reset it through the Forgot username or password link?
You must register for a new TAP account.
Where do I get my PIN?
Your PIN letter is mailed after you complete your business registration.
You may request your PIN number at tapsupport@utah.gov. Please include your account number and username. We will mail your PIN to the address on file.
You may also call 801-297-3996 to get your PIN number if you are the account owner or registered agent and able to verify your personal information.
Taxpayer Access Point (TAP) will be upgraded Friday, December 11 at 5:00pm through Monday, December 14 at 7:00am. TAP will be unavailable during this time.