TAP FAQ – Registration

Please take note that you must first register your business with us before signing up for a TAP account. If this is for individual income tax purposes, you must have submitted an individual income tax return within the last three years.

The person who registered our TAP account is no longer with the company. How do I access the TAP account?

If you do not have the username and password from that individual, you must register for a new TAP account using your contact information.

Once this has been done, you may send an email to TAPSupport@utah.gov to request the former employee’s TAP account be closed.

I cannot access my TAP account or remember the answer to my security question. What should I do?

You must register for a new TAP account.

What if I forgot my Username or Password and could not reset it through the Forgot username or password link?

You must register for a new TAP account.

Where do I get my PIN?

Once your business registration has been processed, your PIN letter will be mailed to you.

You may request your PIN at TAPSupport@utah.gov. Please include your account number and username. We will mail your PIN to the address on file.

You may also call 801-297-3996 to get your PIN if you are the account owner or registered agent and able to verify your personal information.

Please note . . .

TAP Scheduled Upgrade

Taxpayer Access Point (TAP) will be upgraded Friday, December 11 at 5:00pm through Monday, December 14 at 7:00am. TAP will be unavailable during this time.

Please note . . .

TC-69 Form Usually Requires Additional Schedules

When submitting a TC-69 paper form, you MUST also include the appropriate schedule(s). If you do not include the correct schedule(s), your business registration will be delayed.

Note: To save time and ensure all needed schedules are included, you can apply for a tax account online.

Please note . . .

Sales tax filing is changing

All Utah sales and use tax returns and other sales-related tax returns must be filed electronically, beginning with returns due Nov. 2, 2020. File electronically using Taxpayer Access Point at tap.utah.gov.

This includes:

  • Third quarter, July-Sept 2020 (quarterly filers)
  • September 2020 (monthly filers)
  • Jan – Dec 2020 (annual filers)
  • All related schedules

You can continue to the PDF form below, or go to TAP to register and begin filing electronically now—no need to wait until the deadline!