TAP FAQ – Registration

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The person who registered our TAP account is no longer with the company. How do I access the TAP account?

You must have the username and email address used when the account was registered to access it through TAP. If you have this information, click Forgot Password? and follow the instructions.

If you don’t have the information, you must register for a new TAP account using your contact information.

I can’t access my TAP account and can’t answer the secret question to reset my TAP account. What should I do?

If you can’t access your TAP account with the Forgot Username? or Forgot Password? options, you must register for a new TAP account.

Where do I get my PIN?

Your PIN letter is mailed after you complete your business registration.

You may request your PIN at tapsupport@utah.gov. Please include your account number and username. We will mail your PIN to the address on file.

Please note . . .

TC-69 Form Usually Requires Additional Schedules

When submitting a TC-69 paper form, you MUST also include the appropriate schedule(s). If you do not include the correct schedule(s), your business registration will be delayed.

Note: To save time and ensure all needed schedules are included, you can apply for a tax account online.

Please note . . .

Sales tax filing is changing

All Utah sales and use tax returns and other sales-related tax returns must be filed electronically, beginning with returns due Nov. 2, 2020. File electronically using Taxpayer Access Point at tap.utah.gov.

This includes:

  • Third quarter, July-Sept 2020 (quarterly filers)
  • September 2020 (monthly filers)
  • Jan – Dec 2020 (annual filers)
  • All related schedules

You can continue to the PDF form below, or go to TAP to register and begin filing electronically now—no need to wait until the deadline!