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TAP FAQ – Registration

The person who registered our TAP account is no longer with the company. How do I access the TAP account?

You must have the username and email address used when the account was registered to access it through TAP. If you have this information, click Forgot Password? and follow the instructions.

If you don’t have the information, you must register for a new TAP account using your contact information.

I can’t access my TAP account and can’t answer the secret question to reset my TAP account. What should I do?

If you can’t access your TAP account with the Forgot Username? or Forgot Password? options, you must register for a new TAP account.

Where do I get my PIN?

Your PIN letter is mailed after you complete your business registration.

You may request your PIN at Please include your account number and username. We will mail your PIN to the address on file.