Tax Commission

How do I sign up for Taxpayer Access Point (TAP)?

Click "Sign Up" to create your TAP profile.

Do I create my own profile username and password?

Yes. To protect your security, you choose your own unique username, password, two step verification, and security question.

I signed up for TAP and set up my two-step verification, but have yet to receive a security code. Where is it?

Your security code was sent to the requested choice in your TAP profile. Some Internet Service Providers (ISPs) and spam filters may stop certain emails. Check your junk and spam folders and confirm emails are allowed from [email protected]. Text messages may also get blocked by your service provider or go into your spam/junk messages if this is set up on your device.

If you think you have entered your information incorrectly, send a request to [email protected] to get your security code.

I forgot my password. How do I get back into TAP?

Enter you username and click "Sign In", choose "Enter your password".  There is now a "Forgot password?" link, follow the instructions to reset your password.

I forgot my password and guessed wrong too many times. Now I’m locked out of my account. How do I get back into TAP?

Your TAP account will automatically unlock after 60 minutes. You can also call TAP Support at 801-297-3996, option 2, or send a request to [email protected] to have your account unlocked. Please include your account number and username.

I’m afraid my password has been compromised. What should I do?

Change your password. Sign in to your TAP account and click "Manage My Profile" to change your password.