How is my tax information protected in TAP?
The Utah State Tax Commission uses a secure online registration service to protect your tax information when using TAP. Your browser must support 128-bit encryption.
As added security measures:
- You will get a security code by text, email, or QR code (two-factor login) when you sign into TAP.
- You are automatically logged out of TAP after 60 minutes of inactivity.
You also play an important role in safeguarding your tax information when using TAP by:
- Keeping your ID and password secret
- Creating a strong password and answer to the secret question
- Logging out of TAP after each session
Why do I need to request a Security Code to sign in to my TAP account?
The security code is a security enhancement to help protect your information. When you sign in, you must choose to get the code either by text, email or QR code.
If you are using a secure computer, you may disable this step in the future by clicking Yes to Trust This Browser.
Note: You must complete this step again if you delete your browser history or cookies.
I am not getting the Security Code. What should I do?
If you requested your code by email, check your Spam and Junk folders. You may also need to check with your IT department.
You can also ask us to resend your Security Code by sending an email to TAPSupport@utah.gov. Please include your account number and username.
Taxpayer Access Point (TAP) will be upgraded Friday, December 11 at 5:00pm through Monday, December 14 at 7:00am. TAP will be unavailable during this time.