Mission, Vision and Values

The following is a statement of the Tax Commission’s mission, vision, values, & goals

Mission

To promote tax and motor vehicle law compliance.

Vision

To provide valuable customer service by making compliance easier, noncompliance harder, and protecting sensitive customer information.

Values

• Public trust
• Quality and accuracy
• Job expertise and knowledge with consistent and dependable application of laws, rules, practices and procedures
• Integrity, including honesty, trustworthiness, and respect for self and others
• Clear, meaningful, and concise communication with customers
• Self-motivated employees and environments that encourage initiative
• Empowered employees with corresponding accountability.

Agency Goals

Do it Right the First Time

Effectively communicate and build working relationships with all customers

Better Tools for Better Results

Deliver quality products and services

Allow Great People to do Great Work

Create and maintain a work environment where people excel and productivity is enhanced

Make Compliance Easier, Evasion Harder