Tax Commission

What is third-party access?

Third-party access lets you give another person access to your tax account(s). They can then file returns, make payments, and otherwise represent you when communicating with the Utah State Tax Commission. This access remains valid until you remove it from your account.

What can someone with third-party access do in TAP?

Third-party representatives can file or amend your returns, make payments, or view and update your account information. They may also submit a payment agreement or waiver request for you. You can choose what level of access they have.

How do I allow or not allow third-party access?

TAP automatically defaults to allow a business third-party access. For individuals, a third-party must request access and the individual must either approve or deny that request. To change this setting click on "I Want To..." in the My Access box you will click on "Manage Access" and then into “Settings". From here you can change the access allowed from YES to NO.

Note: A third-party will only be able to add access if you provide them your account information.

Can I allow third-party access to more than one individual or company?

Yes. You grant online access to each individual or company by giving them your account information for the tax type. They can then add your account to their profile.

What do my employees need to start using TAP?

Each employee should sign up for access using their own username and password. They will need the TAX account information including the PIN or information from most recent tax return filed.

Can I give employees different access levels in TAP?

Yes. The TAP Administrator can control which features you want them to use. Third-party users are automatically granted access to file returns and make payments unless you change their access. You can make these changes by clicking on "I Want To..." in the My Access box you will click on "Manage Access", you can then change the access type for the specific login or what access new logins will automatically have by the "Settings" tab.

What if I only want the third-party to view my account information using TAP?

The TAP Administrator can make these changes by clicking on "I Want To..." in the My Access box you will click on "Manage Access", you can then change the access type for the specific login or what access new logins will automatically have by the "Settings" tab.

I’m a representative. How do I sign up for TAP online?

You must first sign up for TAP access for yourself. Then your client(s) must give you their required information. Finally, you sign in as yourself and click the "I Want To..." link then click “Add access to an existing tax account” link.

You will be asked to confirm that you have authorization to act for your client (proof may be requested).

How do I remove third-party clients from my TAP account?

Follow these steps:

1. Sign in to your TAP account.
2. Click “I want to...”
3. In the My Access box, click “Manage your access”.
4. Locate your client.
5. Click “Cancel access to this account".
   (NOTE: If you want to only remove a specific TAX type that profile is accessing you can do so by clicking on the profiles “access type” and then clicking cancel access on the specific account)
6. Click “OK”.
7. Repeat steps 2-6 for each account you want to remove.

Once access has been canceled, your client’s account will no longer appear under your Access Settings.

I’m a representative but cannot ‘add access’ to my client’s tax account?

Contact the client to verify the account information you are entering. If the information matches, then have the client check if they have changed the TAP settings on New Logon access. If the client is unsure how to do this they can contact us at 801-297-3996 option 2.