Tax Commission
TAP FAQs
Frequent Questions about Taxpayer Access Point
Please choose a topic to display a list of detailed subjects. Please note that for security reasons, TAP is not available in most countries outside the United States. Please contact us at 801-297-2200 or [email protected] for more information.
TAP FAQ – Registration
The person who registered our TAP account is no longer with the company. How do I access the TAP account?
You must register for a new TAP account using your contact information.
Once this has been done, you may send an email to [email protected] to request the former employee’s TAP account be closed.
I cannot access my TAP account or remember the answer to my security question. What should I do?
Contact TAP Support at 801-297-3996 option 2 or [email protected].
What if I forgot my Username or Password and could not reset it through the Forgot username or password link?
Contact TAP Support at 801-297-3996 option 2 or [email protected].
Where do I get my PIN?
Once your business registration has been processed, your PIN letter will be mailed to you.
You may request your PIN at [email protected]. Please include your account number and username. We will mail your PIN to the address on file.
You may also call 801-297-3996 to get your PIN if you are the account owner or registered agent and able to verify your personal information.