96-052

Responses January 9, 1996 and April 10, 1996

 

 

Request

 

November 11, 1995

 

Dear Mr. Oveson:

 

I am writing on behalf of a client (“Company”) to determine the tax consequences to the Company and its customers in your State of certain business activities carried on by the Company both within and outside your State.

 

Company offers services related to the sale of manufacturers' products to end users. Company, operating exclusively by telephone, through the mail or via common carrier, accepts orders for manufacturers' products, ships products to purchasers, collects payment, provides customer service and technical support and handles returns and reorders. The Company will perform some or all of these services for individual manufacturers. The Company does not solicit orders on behalf of these manufacturers. Manufacturers generally provide their products to Company on consignment, but occasionally a buy/sell arrangement is used.

 

Under a typical fact pattern, a manufacturing client of the Company sends a letter to customers in your State or places an ad in a national publication soliciting its products and encouraging customers to place an order by telephoning or faxing an “800" number or by sending an order form to a post office box outside your state. Customers located in your State then respond by calling or faxing the “800" number or writing to the post office box. Company, acting on behalf of the manufacturer, receives the call or written inquiry. The Company remains “invisible” to the manufacturer's customer by using the appropriate manufacturer's name when answering a communication from that particular manufacturer's customer. Company accepts the order to purchase a product and subsequently ships the product via U.S. mail or common carrier with appropriate billing and receives all payments and returns, which are addressed to the manufacturer at the Company's address.

 

Company maintains two offices, neither of which is in your State, from which all of the above activities are conducted. Company employees or an independent contractor in the Company's employ may occasionally travel to your State to solicit clients to use the Company's services. For example, assume XXXXX is a manufacturer headquartered in your State. Company's representatives may call on XXXXX to solicit XXXXX to use Company's services. These representatives may also, or instead, attend trade shows on the Company's behalf in your State. At this time, the independent contractor has no other client but Company.

 

Company seeks to determine, on the basis of the facts presented, the sales and income tax consequences for Company and its manufacturing clients that result from Company's activity in your State. As stated, Company's only physical presence in your State consists of salespeople soliciting business for the Company from manufacturers or occasional attendance at trade shows. Further, for purposes of your response, assume none of Company's manufacturing clients have any physical presence in your State.

 

ISSUES

 

1) Under the foregoing facts, would Company be subject to state income or franchise tax in your State?

 

2) Would Company's manufacturing clients be subject to state income or franchise tax in your State as a result of Company's activities?

 

3) Would Company be subject to sales or use tax in your State?

 

4) Would Company's manufacturing clients be subject to sales or use tax in your State as a result of Company's activities?

 

In addition, please identify, if they exist, other sales, income or business tax consequences that arise for Company or its clients because of Company's activities in your State.

 

If you have any questions or require additional information, please call me at XXXXX or my associate XXXXX at XXXXX.

 

Very truly yours,

 

XXXXX

 

 

January 9, 1996

 

XXXXX

 

RE: Advisory Opinion Request

 

Dear XXXXX,

 

The Commission has received your request for an advisory opinion regarding sales and corporate tax issues as they apply to your client, who markets items for manufacturers, and to your client's manufacturing customers. The situation that you have described raises questions that bear on the Commission's opinion. Please provide us with additional detail as follows:

 

1. Does your client represent both Utah manufacturers and manufacturers located outside of Utah?

 

2. What is a "buy/sell" arrangement? Does your client occasionally buy a manufacturer's product outright for resale to customers in Utah? What are the terms of the consignment arrangements between your client and its manufacturing customers?

 

3 . Is the product always shipped from outside of Utah, or is the product sometimes shipped from inventories in Utah? Are shipments made only by U. S. mail or common carrier to Utah Customers? Are products ever shipped to a third party who, acting as an agent for your client or the manufacturer, makes delivery in Utah?

 

4. What are your client's activities at Utah trade shows? Is your client soliciting services from Utah manufacturers at the trade show, or is your client selling a manufacturer' s product?

 

5. Describe your client's collection activities in Utah. Does your client merely accept payment by mail from Utah companies, or does your client contract with a party in Utah to collect delinquent accounts?

 

6. Describe “customer service” and “technical support.” Does your client or your client's manufacturing customer contract with a third party to provide service in Utah?

 

7. How does your client handle returns and reorders?

 

Thank you for taking time to respond to these questions. The information that you provide will enable the Commission to better respond to your request.

 

Sincerely,

 

XXXXX

Tax-Policy Analyst

 

 

February 29, 1996

 

Dear XXXXX:

 

Re: Your January 9 reply to XXXXX’s request for advisory opinion dated November 11

 

This is in response to your January 9 request for additional information, a copy of which is enclosed.

 

1. The Company represents Manufacturers located both within and without Utah.

 

2. By “buy-sell arrangement” we mean that the Company occasionally purchases (i.e., takes possession and title to) goods outright and resells such goods to customers, some of which may be located in Utah.

 

A buy-sell arrangement would be an exception to the Company's general mode of selling goods “on consignment” from the Manufacturers. In a consignment sale, a Manufacturer typically transfers possession of goods to the Company and the goods are then stored in the Company's facilities until they are sold. Title to the goods remains in the Manufacturer until they are sold.

 

For consignment sales, a purchaser orders a product from the Company, the Company accepts payment for the product and ships the product via U.S. Mail or common carrier to the purchaser. Credit card payments may be either deposited into a Company cash account and then transferred net of the Company's fee to the manufacturer's account, or they may be deposited directly into the Manufacturer's account. The same is true for payments by check. The Company has a signed power of attorney and may deposit checks into its cash account as above or it may bundle and send checks directly to the Manufacturer. One or both methods may be employed, depending on the arrangement between the parties.

 

3. No product is ever stored in Utah. Products are always shipped from outside of Utah, and all deliveries are by U.S. Mail or by common carrier. Products are never shipped by the Company to a third party who, acting as agent for the Company or a Manufacturer, then makes delivery in Utah.

 

4. The Company occasionally attends trade shows in Utah to solicit Manufacturers to purchase the Company's sales and customer support services. The Company does not sell, or solicit orders for, Manufacturers' products at such trade shows.

 

5. The Company has no collection activities in Utah. The Company merely accepts payment by mail.

 

6. All customer service and technical support is conducted via telephone from a point outside of Utah. The Company generally bills a Manufacturer on a per minute or per-call basis for handling such service and support calls, depending on the arrangement between the parties. The Company does not contract with any third parties to provide services in Utah. It is unknown whether any Manufacturer contracts with third parties to provide service in Utah.

 

7. All returns and reorders are handled outside of Utah via U.S. Mail or by common carrier.

 

If you have any further questions or need additional information, please do not hesitate to call. My direct dial number is XXXXX. Thank you for your kind attention to this matter.

 

Yours truly,

 

XXXXX

 

 

April 10, 1996

 

XXXXX

 

RE: Advisory Opinion - Use tax and Income Tax Nexus Issues

 

Dear XXXXX,

 

We have received your request for information pertaining to the Utah sales and income tax implications of your client’s transactions with Utah customers. We address the sales tax questions separately from the income tax questions.

 

1. Sales and Use Tax

 

Use tax is a tax on the storage, use or consumption of tangible personal property in Utah. When tangible personal property is sold in interstate commerce for use or consumption in this state, the sale is subject to Utah use tax. Although use tax is the liability of the purchaser, the retail vendor is responsible for collecting and remitting the tax to the State of Utah if the vendor has an office, warehouse, salesperson, or other physical presence in Utah. Utah Code Section 59-12-107 (5) states, in pertinent part:

 

(1) (a) Each vendor shall pay or collect and remit the sales and use taxes imposed by this chapter if within this state the vendor:

(i) has or utilizes an office, distribution house, sales house, warehouse, service enterprise, or other place of business;

(ii) maintains a stock of goods;

. . .

(iv) regularly engages in the delivery of property in this state other than by common carrier or United States mail; or

(v) regularly engages in any activity in connection with the leasing or servicing of property located within this state.

 

Mail-order or direct mail retailers are not required to collect Utah use tax if they have no physical presence in Utah, but merely accept orders via telephone, fax or mail and deliver the property to the Utah customer by way of the US mail or common carrier.

 

Whether your client or your client’s manufacturing customers are required to collect Utah sales and use tax depends upon two things: (1) which of them is the vendor, and (2) whether the vendor has a sufficient presence in Utah. The first issue arises because your client apparently stands between the manufacturer and the manufacturer’s customer. That is, a manufacturer either consigns property to your client for sale or your client enters a “buy/sell” arrangement with the manufacturer.

 

Under a consignment arrangement, your client acts as an agent for the manufacturer, who is the vendor. As the vendor’s agent, your client must collect use tax if either the manufacturer or your client, as the manufacturer’s sales force, has a sufficient a physical presence in Utah to create nexus as described above. Therefore, it is important that your client understand the manufacturer’s activities in Utah. For instance, if a manufacturer sends service technicians into Utah to repair or maintain an item, or if it conducts collections or repossession activities here, it has nexus for sales tax purposes. In that case, the vendor (or your client as the manufacturer’s representative) must obtain a Utah sales tax license and collect and remit sales tax on sales to customers in Utah. Of course, if the manufacturer is located in Utah, it has nexus for sales tax purposes in terms of its sales to Utah customers.

 

Under a “buy/sell” arrangement, your client is the vendor. As the vendor, your client is responsible for collecting and remitting the tax if your client has a physical presence in Utah as described here.

 

2. Corporate Franchise and Income Tax

 

Every business that is incorporated in Utah or qualified to do business in Utah is subject to Utah corporate franchise tax. Any business which is not incorporated in or qualified to do business in Utah may still be subject to Utah corporate income tax provisions if that company has sufficient contact with this state to create nexus, and if it derives income from Utah sources.

 

Your client is engaged in two activities which may subject it to taxation in Utah. First, your client derives income from contracts with Utah manufacturers. Second, your client makes sales of its own tangible personal property to customers in Utah. To determine if these activities are sufficient to subject your client to Utah’s corporate income tax provisions, we resort to a two- step analysis: (1) whether your client has nexus with this state for income tax purposes, and (2) if there is nexus, whether your client derives income from Utah sources.

 

Public Law 86-272 prohibits Utah from imposing a net income tax on income derived in Utah from interstate commerce if the company’s only business activity in Utah consists of soliciting sales orders that will be approved and filled from a point outside the state. Your client’s activities to sell products on its own behalf or on behalf of a manufacturer do not, by themselves, subject your client to Utah income tax provisions. However, your client’s in-state activities related to contracts with Utah manufacturers may be enough to create nexus for your client if it performs the necessary duties to fulfill the contracts in Utah. See §59-7-101 (10) Utah Code Ann., and Utah Admin. R. R865-6F-6 (E). From your description, it appears that your client’s activities in performance of the contracts take place outside Utah. Therefore, there is no nexus and it is unnecessary to proceed through the second part of the analysis.

 

You asked us to address the tax consequences to the manufacturers that contract with your client. Whether those manufacturers are subject to Utah income tax provisions depends upon their individual situations. If a manufacturer is incorporated here or authorized to do business here, it is subject to franchise tax. An out-of-state manufacturer may be subject to Utah corporate income tax if it has a business office, stock of inventory, property, or sales staff in Utah. Additionally, a manufacturer may be subject to Utah income tax provisions if it collects delinquent accounts, repossesses property, checks customer credit, provides service or technical support, or picks up or replaces damaged or returned property in Utah itself or through an agent. We suggest that your client alert the manufacturers of the possibility of tax consequences, but the manufacturers should be referred to us for assistance if they have questions about their particular tax situations.

 

Thank you for taking the time to provide us with additional information. We know that our request delayed this opinion, but your response provided valuable insight into your client’s operations. If you have addition questions, please let us know.

 

For the Commission,

 

Alice Shearer

Commissioner