96-010

Responses January 23, 1996 and March 11, 1996 and May 24, 1996

 

 

 

Request

December 4, 1995

 

RE: Request for sales tax ruling.

 

Dear Tax Advisor:

 

XXXXX (XXXXX) hereby requests a ruling as to whether the services described below are subject to Utah sales tax.

 

1. Pay Per View Service

 

XXXXX provides, to hotel guests, a pay-per-view video entertainment service on television sets in hotel rooms (“PPV Service”).

 

The PPV Service is provided by means of a “PPV System” in the hotel, consisting of a central control unit linked by wire to the television sets in the hotel rooms. The control unit contains a rack of video cassette players (VCPs), a computer and other electronic equipment. The hotel provides space for the installation of the PPV system, which is owned, installed and maintained by XXXXX, and is solely under the control of XXXXX.

 

The guest selects a movie from a menu of available titles appearing on the television screen. When the guest presses the corresponding number on the television set's remote control, a specific VCP in the PPV System control unit is electronically accessed and begins to run the tape of the movie. (In some smaller hotels the PPV System is accessed by telephone through a PBX system rather than by the remote control.) The signal is carried to the television set in the guest's room by wire.

 

The agreement between XXXXX and the operator of the hotel provides that, based upon daily information reported by the monitoring unit of the PPV System, the hotel, on behalf of XXXXX, is to place a specified charge on the guest's hotel bill for each movie viewed. The hotel retains a specified percentage (e.g., 10%) of each charge collected and remits the remainder to XXXXX monthly.

 

2. Free to Guest Service

 

XXXXX may provide various channels of television programming (e.g., XXXXX) that are delivered to the hotel by satellite or cable and are free to the hotel guests. The hotel would pay a specific monthly rate per room for this service.

 

3. Video Game Service

 

XXXXX may provide a selection of video games for the hotel guests. The games would be accessed via a game controller in the hotel room and provided in a manner similar to the PPV Service described above, except that CD-ROM players would be used instead of VCP's.

 

Please advise whether ( 1 ) any of the above services are subject to Utah sales tax, and (2) if any of such services are taxable, whether the responsibility for remitting the tax to the state is upon the hotel or XXXXX.

 

Your prompt attention to these questions will be appreciated. If you need any further information, please contact the undersigned.

 

Under penalties of perjury, I declare that I have examined this request, including accompanying documents, and to the best of my knowledge and belief, the facts presented in support of the requested ruling are true, correct and complete.

 

Very truly yours,

 

XXXXX

 

 

January 23, 1996

 

XXXXX

 

RE: Advisory Opinion - Application of sales tax to hotel pay for view service

 

Dear XXXXX

 

We have received your request for an advisory opinion as to whether your company's sales of pay-for-view television services are taxable. You may be interested to know that the Utah State Legislature has hired a consultant to conduct an extensive study of tax issues relating to the telecommunications fields. The outcome of the study may result in changes to the tax code that will impact the tax status of your company's transactions in the future. In the meantime, we find as follows:

 

Section 59-12-103 (1) (b) (ii) imposes sales tax on intrastate telephone service. Telephone service is defined by Utah Administrative Rule R865-19S-103 to include various types of transmissions by wire, light waves or other electromagnetic means. Although the language of the rule seems to encompass television transmissions, we have interpreted the rule narrowly to include only telephone service. On that basis, we have advised satellite and cable companies that transmissions to their customers are not taxable transactions so long as they are stated separately from taxable services on the customer's bill or invoice. The same rule applies to pay for view services and video game service offered to hotel customers if the customer is receiving only a television signal. If the hotel rents videos or CD-ROMs to its customers, such rental charges are taxable. Of course, the hotel must pay sales tax on its purchase or lease of the videos and video equipment used to provide this service.

 

Please contact us again if you have further questions.

 

For the Commission,

 

Alice Shearer

Commissioner

 


 

April 29, 1996

 

Utah State Tax Commission

Office of the Commission

210 North 1950 West

Salt Lake City, Utah 84134

 

Attention: Ms. Alice Shearer

Commissioner

 

Dear Ms. Shearer:

 

This is in reply to your ruling letter dated March 11, 1996 , regarding the applicability of Utah sales tax to the services provided by XXXXX (XXXXX).

 

We ask you to reconsider the portion of the ruling in which you state that “[w]hether the video is placed in a video machine in the customer's room or elsewhere in the hotel, the transaction is taxable as a rental of tangible personal property. “We believe that the transaction is the sale of a nontaxable service, not a rental of tangible personal property. However, if it should be held that XXXXX's services are taxable, we also ask you to clarify whether the responsibility for remission of the tax to the state would be upon XXXXX or the hotel. The following discussion explains our positions.

 

1. Taxability of Services.

 

Utah Code Ann. 59-12-103 (1) (m) imposes a tax on the amount paid or charged for “leases and rentals of tangible personal property.” The legal attributes of a “lease” are well established. “Lease” is defined as “a transfer of the right to possession and use of goods for a term in return for consideration.” Utah Code Ann. §70A-2a-103 (j ) .

 

The requirement that there must be a “transfer of the right to possession and use” of the property for a transaction to constitute a lease clearly applies for sales tax purposes. In Snarr Advertising. Inc. v. Utah state Tax Commission, 432 P. 2d 882 (1967), the Utah Supreme court stated:

 

We think the Legislature meant to tax those pieces of personal property the possession or use of which was given over to the lessee. 432 P. 2d at 884.

 

Likewise, U.A.C. R865-19S-32 (A) states that the sales tax applies “[w]hen a lessee has the right to possession, operation, or use of tangible personal property.”

 

Under the typical agreement between XXXXX and the hotel operator (the “Agreement” ), the right to possession and use of the video cassettes remains entirely in XXXXX. The Agreement provides that the video cassettes must be kept under lock and key provided by XXXXX and are not accessible, even to the hotel's staff, without XXXXX's prior consent. The hotel operator must use reasonable efforts to prevent any person under its control from duplicating or altering the cassettes, and must report promptly to XXXXX any unauthorized use of the cassettes of which it becomes aware.

 

Because both the actual physical possession and the right to possession, operation and use of the video cassettes remain totally in XXXXX, and are never transferred to the hotel guest, the transaction between XXXXX and the guest cannot be a lease. Rather, the transaction is a sale of a nontaxable service.

 

In Broadcast International. Inc. v. Utah state Tax Commission, 882 P.2d 691 (Utah App. 1994), the taxpayer provided services (e.q. , background music, in-store advertising, electronic mail, video conferencing, stock and commodity quotes, check verification and credit card services) to retail businesses over a private satellite network. The issue was whether the purchases by the taxpayer of the equipment installed at a subscriber's location in order to provide the services were purchases for “resale” and thus exempt from taxation. The taxpayer argued that the purchases were for “resale” because the transaction between the taxpayer and the subscriber was a “sale” within the meaning of Utah Code 59-12-102(10) (e). That section defines “sale” to include “any transaction under which right to possession, operation or use of any article of tangible personal property is granted under a lease or contract and the transfer of possession would be taxable if an outright sale were made. “The court said:

 

. . [w]e must determine whether the essence of the transaction is an exchange for services or for tangible personal property, because the sale of services is generally not taxable...However, such a determination depends on whether the services provided are incidental to the personal property that is at the heart of the transaction, or whether the personal property is incidental to the services for which the parties bargained.

 

In the case before us, the essence of the transaction was the sale of services. Subscribers paid Broadcast for access to the satellite network and related benefits, not to buy equipment . . . Thus, Broadcast provided a service for which sales tax could not be assessed against its subscribers. 882 P. 2d at 697-98 (Emphasis added. )

 

The situation is the same here. The “essence of the transaction is an exchange for services, “ not “for tangible personal property.”

 

An Alabama case also is on point. In White v. Storer Cable Communications, 507 So.2d 964 (Ala. Civ. App. 1987) , the court held that a cable television company was not “leasing or renting” its convertor boxes located at subscribers' premises. It said that the “substance of the transaction was cable service; the convertors were merely a means serving that end.”

 

The situation is the same under Utah law. Your March 11 letter concedes that if a cable or satellite television company provides video programming service to hotel guests, the charges for such service would not be taxable. This would be true even though the company would place its equipment ( e.g., convertor boxes and remote controls) in the hotel room in order to facilitate the service. Such equipment would not be held to be “leased” or “rented” to the guest. The “essence of the transaction” clearly would be the sale of a service; the use of the equipment would be incidental to the service.

 

It is even clearer that XXXXX' s transaction is not a lease or rental, because the hotel guest has no physical possession of the video cassette. The cassette is not even located in the hotel room. The guest cannot stop and restart the cassette, rewind it or exercise any type of dominion over it. He or she does not care and may not even know how the signal carrying the movie is delivered to the television set by the use of a video cassette, cable, satellite or whatever. Clearly, the transaction is the nontaxable sale of a service, not a taxable lease or rental of tangible property.

 

2. Entity Remitting Tax.

 

If it should be held that XXXXX's services are subject to the sales tax, it is not clear from your ruling whether XXXXX Gr the hotel is the proper entity to remit the tax to the state. We believe that XXXXX provides its pay-per-view services directly to the hotel guests, not to the hotel, and thus is the proper entity to remit the tax, for the reasons discussed below.

 

The Agreement between XXXXX and the hotel operator allows XXXXX to install its equipment in the hotel in order to provide its pay-per-view service ( “PPV Service” ) to the hotel guests. The Agreement also requires the hotel to perform billing and collection services for XXXXX, by providing that the hotel, “on behalf of XXXXX”, is to place a charge on the guest's hotel bill for each movie viewed (“Movie Fee”). The hotel retains a specified percentage (e.g., 10%) of each Movie Fee collected, as payment from XXXXX in compensation for the services rendered to XXXXX as XXXXX's agent, and remits the remainder to XXXXX. The Agreement further provides that the “Movie Fees are the property of XXXXX and shall be held in trust for XXXXX. “Under these arrangements, XXXXX is not selling the PPV Service to the hotel, and the hotel is not selling the service to the hotel guest. XXXXX is selling the service directly to the guest; the hotel merely acts as billing and collection agent for XXXXX.

 

Because the parties regard XXXXX as the vendor of the service, the Agreement also provides that “As directed by XXXXX, each hotel shall, on behalf of XXXXX, collect any applicable taxes levied on or measured by the Movie Fee and shall remit all such taxes to XXXXX for payment by XXXXX to the appropriate taxing jurisdictions.”

 

Utah Code Ann. §59-12-107(1) (a) requires the “vendor” to collect and remit the taxes to the state. “Vendor” is defined in Utah Code Ann. 59-12-102(22) (a) to include “any person receiving any payment or consideration upon a sale of tangible personal property or any other taxable item or service under Subsection 59-12-103 (1), or to whom such payment or consideration is payable. “For the reasons discussed above, we submit that XXXXX, not the hotel, is the vendor under this definition.

 

If XXXXX's services are held to be taxable, XXXXX recognizes and accepts its responsibility, as the “vendor, “ for remitting the taxes to the state. We believe that, in addition to being the correct legal interpretation of the Agreement and the applicable statutes, remission of the taxes by XXXXX would be advantageous to the state, because it would allow the state to assure compliance by auditing one corporation, XXXXX, rather than numerous individual hotel operators.

 

3. Conclusion.

 

For these reasons, we respectfully request that you reconsider your earlier ruling and issue a revised ruling stating that XXXXX' s services are not subject to sales tax. However, if you rule that the services are taxable, we request a further ruling that XXXXX is the property entity to remit the applicable sales taxes to the state.

 

Thank you for your attention to this matter.

 

Very truly yours,

XXXXX

 

 

March 11, 1996

 

XXXXX

 

RE: Application of sales tax to charges for pay-per-view services

 

Dear XXXXX

 

In February, we issued an advisory opinion to XXXXX regarding the application of sales tax; to pay for view movies shown in hotels and motels. XXXXX, in turn, shared that advisory opinion with a number of hotel or motel proprietors. Consequently, the Tax Commission has received a number of inquiries about this issue because the advisory opinion appears to conflict with information published in a Tax Commission publication entitled Tourist Facilities; Utah Tax Information. This letter is to clarify the Commission's position on charges for pay-per-view videos.

 

In our discussions with representatives of the hotel and motel industry, we have learned that the technology used to deliver movies to guest rooms may vary from one facility to the next. Whether the charge for in-room movies is taxable turns on the manner in which it is delivered.

 

Some tourist facilities use a technology which delivers movies to guest rooms via satellite or cable t.v. transmission. Because subscription charges for cable and satellite charges are not taxable, the charges for in-room videos delivered in this manner are not taxable.

 

Other tourist facilities are using technology which requires that a video be placed in a video machine in the facility hotel or motel facility. When activated on request of the guest, the machine starts the video and broadcasts the video to the guest's room. This transaction is no different from a transaction in which a customer rents a video from a video store. Whether the video is placed in a video machine in the customer's room or elsewhere in the hotel, the transaction is taxable as a rental of tangible personal property.

 

With regard to sales tax collected so far, if a hotel or motel proprietor has collected sales tax on tax exempt satellite or cable t.v. video services, the tax must be remitted to the Tax Commission. A guest can request a refund of that tax through regular refund procedures.

 

Unfortunately, the processes for updating the state' s tax code are no match for the rapid-fire changes occurring in technological fields. Consequently, we often rely on taxpayer inquiries for cues that our tax policies are in need of attention. We also rely on your organization to help us disseminate tax policy information that concerns the hotel and motel industry. We hope you will feel free to distribute this information to your members.

 

For the Commission,

 

Alice Shearer

Commissioner

 

 

March 11, 1996

 

XXXXX

 

RE: Application of sales tax to charges for pay-per-view services

 

Dear XXXXX

 

In February, we issued an advisory opinion to XXXXX regarding the application of sales tax to pay for view movies shown in hotels and motels. XXXXX, in turn, shared that advisory opinion with a number of hotel or motel proprietors. Consequently, the Tax Commission has received a number of inquiries about this issue because the advisory opinion appears to conflict with information published in a Tax Commission publication entitled Tourist Facilities; Utah Tax Information. This letter is to clarify the Commission' s position on charges for pay-per-view videos.

 

In our discussions with representatives of the hotel and motel industry, we have learned that the technology used to deliver movies to guest rooms may vary from one facility to the next. Whether the charge for in-room movies is taxable turns on the manner in which it is delivered.

 

Some tourist facilities use a technology which delivers movies to guest rooms via satellite or cable t.v. transmission. Because subscription charges for cable and satellite charges are not taxable, the charges for in-room videos delivered in this manner are not taxable.

 

Other tourist facilities are using technology which requires that a video be placed in a video machine in the facility hotel or motel facility. When activated on request of the guest, the machine starts the video and broadcasts the video to the guest's room. This transaction is no different from a transaction in which a Customer rents a video from a video store. Whether the video is placed in a video machine in the customer’s room or elsewhere in the hotel, the transaction is taxable as a rental of tangible personal property.

 

Unfortunately, the processes for updating the state's tax code are no match for the rapid-fire changes occurring in technological fields. Consequently, we often rely on taxpayer inquiries for cues that our tax policies are in need of attention. We appreciate your willingness to provide us with information to help us understand this issue. We hope this letter resolves any confusion created by our January 23 advisory opinion to XXXXX.

 

For the Commission,

 

Alice Shearer

Commissioner

 

 

March 11, 1996

 

XXXXX

 

RE: Application of sales tax to charges for pay-per-view services

 

Dear XXXXX

 

In February, we issued an advisory opinion to XXXXX regarding the application of sales tax to pay for view movies shown in hotels and motels. XXXXX, in turn, shared that advisory opinion with a number of hotel or motel proprietors. Consequently, the Tax Commission has received a number of inquiries about this issue because the advisory opinion appears to conflict with information published in a Tax Commission publication entitled Tourist Facilities; Utah Tax Information. This letter is to clarify the Commission's position on charges for pay-per-view videos.

 

In our discussions with representatives of the hotel and motel industry, we have learned that the technology used to deliver movies to guest rooms may vary from one facility to the next. Whether the charge for in-room movies is taxable turns on the manner in which it is delivered.

 

Some tourist facilities use a technology which delivers movies to guest rooms via satellite or cable t.v. transmission. Because subscription charges for cable and satellite charges are not taxable, the charges for in-room videos delivered in this manner are not taxable.

 

Other tourist facilities are using technology which requires that a video be placed in a video machine in the facility hotel or motel facility. When activated on request of the guest, the machine starts the video and broadcasts the video to the guest's room. This transaction is no different from a transaction in which a customer rents a video from a video store. Whether the video is placed in a video machine in the Customer's room or elsewhere in the hotel, the transaction is taxable as a rental of tangible personal property.

 

Unfortunately, the processes for updating the state's tax code are no match for the rapid-fire changes occurring in technological fields. Consequently, we often rely on taxpayer inquiries for cues that our tax policies are in need of attention. We appreciate your willingness to provide us with information to help us understand this issue. We hope this letter resolves any confusion created by our January 23 advisory opinion to XXXXX.

 

For the Commission,

 

Alice Shearer

Commissioner

 

 

March 11, 1996

 

XXXXX

 

RE: Advisory Opinion date January 23, 1996

 

Dear XXXXX

 

In February, we issued an advisory opinion to XXXXX regarding the application of sales tax to pay for view movies shown in hotels and motels. XXXXX, in turn, shared that advisory opinion with a number of hotel or motel proprietors. Consequently, the Tax Commission has received a number of inquiries about this issue because the advisory opinion appears to conflict with information published in a Tax Commission publication entitled Tourist Facilities; Utah Tax Information. This letter is to clarify the Commission's position on charges for pay-per-view videos.

 

In our discussions with representatives of the hotel and motel industry, we have learned that the technology used to deliver movies to guest rooms may vary from one facility to the next. Whether the charge for in-room movies is taxable turns on the manner in which it is delivered.

 

Some tourist facilities use a technology which delivers movies to guest rooms via satellite or cable t.v. transmission. Because subscription charges for cable and satellite charges are not taxable, the charges for in-room videos delivered in this manner are not taxable.

 

Other tourist facilities are using technology which requires that a video be placed in a video machine in the facility hotel or motel facility. When activated on request of the guest, the machine starts the video and broadcasts the video to the guest' s room. This transaction is no different from a transaction in which a customer rents a video from a video store. Whether the video is placed in a video machine in the Customer’s room or elsewhere in the hotel, the transaction is taxable as a rental of tangible personal property.

 

With regard to sales tax collected so far, if a hotel or motel proprietor has collected sales tax on tax exempt satellite or cable t.v. video services, the tax must be remitted to the Tax Commission. A guest can request a refund of that tax through regular refund procedures.

 

Unfortunately, the processes at work in updating the state's tax code are no match for the rapid- fire changes occurring in telecommunications technology. Consequently, we rely on taxpayer inquiries like yours for important cues that our tax policies are lagging behind and need attention. We appreciate your raising the issue, and we hope this letter clears up any confusion surrounding our advisory opinion of January 23, 1996

 

For the Commission,

 

Alice Shearer

Commissioner

 

 

March 11, 1996

 

XXXXX

 

RE: Application of sales tax to charges for pay-per-view services

 

Dear XXXXX,

 

In February, we issued an advisory opinion to XXXXX regarding the application of sales tax to pay for view movies shown in hotels and motels. XXXXX, in turn, shared that advisory opinion with a number of hotel or motel proprietors. Consequently, the Tax Commission has received a number of inquiries about this issue because the advisory opinion appears to conflict with information published in a Tax Commission publication entitled Tourist Facilities; Utah Tax Information. This letter is to clarify the Commission's position on charges for pay-per-view videos.

 

In our discussions with representatives of the hotel and motel industry, we have learned that the technology used to deliver movies to guest rooms may vary from one facility to the next. Whether the charge for in-room movies is taxable turns on the manner in which it is delivered.

 

Some tourist facilities use a technology which delivers movies to guest rooms via satellite or cable t.v. transmission. Because subscription charges for cable and satellite charges are not taxable, the charges for in-room videos delivered in this manner are not taxable.

 

Other tourist facilities are using technology which requires that a video be placed in a video machine in the facility hotel or motel facility. When activated on request of the guest, the machine starts the video and broadcasts the video to the guests room. This transaction is no different from a transaction in which a customer rents a video from a video store. Whether the video is placed in a video machine in the customer's room or elsewhere in the hotel, the transaction is taxable as a rental of tangible personal property.

 

With regard to sales tax collected so far, if a hotel or motel proprietor has collected sales tax on tax exempt satellite or cable t.v video services, the tax must be remitted to the Tax Commission. A guest can request a refund of that tax through regular refund procedures.

 

Unfortunately, the processes for updating the state's tax code are no match for the rapid-fire changes occurring in technological fields. Consequently, we often rely on taxpayer inquiries for Cues that our tax policies are in need of attention. We also rely on your organization to help us disseminate tax policy information that concerns the tourist industry. We hope you will feel free to distribute this information to Utah tourist facilities.

 

For the Commission,

 

Alice Shearer

Commissioner

 

 

May 24, 1996

 

XXXXX

 

Re: Review of opinion letter issued March 11, 1996

 

Dear XXXXX,

 

We have received your request for reconsideration of our March 11 ruling pertaining to charges by hotels, motels or other guest facilities for video broadcasts. We have reviewed our prior rulings on this matter and declined to change our position. However, you have presented additional facts that require further clarification.

 

Taxable rentals/leases

 

Utah imposes sales tax on charges for the rental or lease of tangible personal property. For instance, if a hotel rented videos and video playing and broadcasting equipment from XXXXX, the hotel would be required to pay sales tax on the rental charges associated with the playback and broadcast equipment. The hotel would also be required to pay sales tax on rental of the videos if the hotel was considered the final consumer of those items. However, if the hotel rented the videos, then, in turn, charged it guests for use of the videos, the guest would be considered the final taxable consumer. In that case, the hotel could rent the videos tax free from XXXXX under our resale exemption, but it would be required to collect the sales tax from its customer.

 

The arrangement between XXXXX and its customers appears to be a different arrangement than the arrangement described above. XXXXX pays the hotel a fee or commission for the privilege of placing its video players and associated equipment in a hotel. The hotel is not a consumer, but a collection agent. The transaction between XXXXX and the hotel is not a taxable event. However, the transaction between XXXXX and the room guest is a taxable transaction. The use of the video by the guest is akin to any other video rental from a video store. The fact that the video tape is placed in a video player by a hotel employee rather than by the room guest does not change the nature of the transaction. The hotel, as XXXXX's agent, must collect sales tax on this charge.

 

We have made a distinction between charges for video rental and charges for in-room broadcasts transmitted via satellite or cable television. Satellite and cable transmission are generally interstate transmissions. As currently written, Utah law does not allow for taxation of interstate transmissions. By contrast, the video broadcasts of the type in question here arise from video tapes which are present in Utah. As such, they are taxable. An additional note with regard to satellite and cable transmissions: the state legislature has commissioned a study of the entire telecommunications industry. The tax status of these transmissions may change in the future as a result of that study.

 

Collecting and remitting sales tax

 

As the vendor, XXXXX is ultimately responsible for remitting the sales tax to the Tax Commission. The hotel, as your agent, must collect sales tax from the customer at the time of payment. Whether the hotel is also responsible for completing sales tax returns and remitting the sales tax on behalf of your company depends upon your agreement with the hotel. If the hotel does not agree to remit the tax and file the returns, XXXXX must do so. If your company does not already have a sales tax license, please use the enclosed form to apply for one.

 

Our staff in Compliance Auditing will contact you to answer any questions that you have pertaining to sales tax due on past transactions.

 

For the Commission,

 

Alice Shearer,

Commissioner