94-011

Response September 2, 1994

 

 

Request

June 10, 1994

 

XXXXX

Utah State Tax Commission

Administrative Division

Heber M. Wells Building, 5th Floor

160 East 300 South

Salt Lake City, Utah 84134

 

Re: Request for an Advisory Opinion

 

Dear XXXXX:

 

INTRODUCTION

 

XXXXX is a corporation organized and existing under and by virtue of the laws of the State of XXXXX, with its principal offices located in XXXXX XXXXX is a wholly-owned operating subsidiary of XXXXX. XXXXX is the XXXXX telecommunications services provider in the United States.

 

XXXXX respectfully requests that the Department of Revenue issue an Advisory Opinion regarding the application of Section 5912-103 of Title 59, Chapter 12 of the Utah Code Annotated to certain charges made by XXXXX in connection with services provided by XXXXX to its customers, as described below.

 

FACTS

 

A. PARTICULAR SERVICES BEING OFFERED

 

XXXXX communication system is used to provide two basic and different categories of service. The first category is comprised of simple data communications. With respect to simple data communications, customers, mainly residential, may use XXXXX system in conjunction with their personal computers and modems for transmitting data to, or receiving data from, others. The first category of service is provided as a separate and distinct category from the second category of service which is enhanced data communications. Since XXXXX operates a long distance system and does not currently provide local service, users of either the first or second category of XXXXX service must access XXXXX system via local exchange carriers for originating transmissions and similarly must exit XXXXX system via local exchange carriers for terminating transmissions.

 

The second category of service consists of an enhanced data communications network that enables the transmission of its customers' data using “telephone lines” interconnected to XXXXX equipment to ensure the security, integrity, and reliability of the transferred data in a timely and efficient manner. There are basically two types of customers of XXXXX enhanced data services: (1) database providers with external customers and, (2) other customers having enhanced service requirements.

 

a. Database Providers with External Customers. An information database provider might use XXXXX to reach a diverse population of users desiring to access the provider's database services. In this is situation, XXXXX customer is the database provider itself. The database provider contracts with its own subscribers and authorizes them to use the enhanced network services provided by XXXXX to reach their database. These enhanced network services have been purchased by the database provider. It is XXXXX customer (the database provider) who consequently provides the various database services themselves to their customers.

 

b. Other Customers with Enhanced Service Requirements. Customers, such as corporations, universities, and governments contract with XXXXX so that they can utilize their own internally owned and controlled applications generally from remote sites (i.e., order entry systems, inventory tracking, airline or hotel reservation systems, and accounting information consolidation).

 

XXXXX may apply protocols in providing services to its customers. Protocols consist of applying controls which facilitate the transmission of data, including the method of packaging the data (packets) in quanta, the rules controlling the flow of the data, the formatting of the headers and trailers, the control messages, and the conversion of subscriber-originated protocols. For example: headers and trailers are inserted before and after the data of each client; address information added to each client's data allows the data to be identified as to owner and sequence; packets are counted to assure that the count of packets and data bits sent agrees with that which is received; all packets not received are resent; packets are disassembled and reassembled; error checking routines are employed to assure that data is received correctly; if the protocol placed back in the packets at the terminal node differs from the subscriber's originating protocol, XXXXX creates new protocol conversion, etc.

 

Customers' confidential and proprietary data cannot be compromised. An enhanced data communications network such as XXXXX may provide security through both validation processes and technological features. Validation may be provided at several levels: who may get onto the network, where they may enter, and where they are allowed to go. For XXXXX, security is also provided through the use of “packetizing” or placing the data into a series of separate electronic envelopes, and within each envelope interspersing the data of more than one customer.

 

Not only does a customer want its data transfers to be secure, but it wishes to maintain the integrity of the data being transferred. With data conveyance, if one bit of data is dropped, the entire file will be worthless and must, and will, be resent. With XXXXX enhanced data network, error-checking occurs at each piece of equipment. The receiving equipment verifies that the data received is the same as that which was sent by the prior equipment. If there is any variation, this segment is resent.

 

Finally, customers value reliability and speed. They want to count on their transfers being accurate and secure each and every time. Receipt of data is often time-critical. The typical data packet transmits over the XXXXX network in less than 1/5th of a second.

 

In addition to managing general data transfers, XXXXX offers applications on the enhanced data network which handle transfers of data in a specialized manner or which serve a specialized customer group. Although there are some special features of these services, they share the common features provided to all of XXXXX enhanced data network customers: security, integrity and reliability of data transfers. Such services include electronic data interchange and electronic transaction data transfer services (including electronic draft capture).

 

Electronic data interchange is a method of exchanging business forms in a paperless environment electronically. Each group which wishes to send and receive files by using this type of service prepares and/or reads their files by using software packages of their choice on their own computers. This ensures that all such files will have the same format. The data is then exchanged over XXXXX system.

 

Electronic transaction services can also be furnished by XXXXX customers over its network. Electronic transaction services provide a method of facilitating credit card verification by utilizing XXXXX enhanced data network. XXXXX contracts with banks (and on occasion with large merchants) to carry data from the card swipe machines to the authorization database designated by the XXXXX customers (banks or large merchants). The XXXXX customer contracts with the authorization database and XXXXX arranges for a gateway to this host. XXXXX may provide other services for the customer, including collecting some of the transaction data until the end of the day and providing the file to the customer. This feature is called electronic draft capture. It would be similar to keeping a carbon copy of each credit card slip from which data had been sent that day, putting them into an envelope in some order, and giving them to the XXXXX customer at the end of the day. The purchase of this feature is not required for providing the electronic transaction service.

 

In summary, the basic purpose when entering into a transaction with XXXXX is to use XXXXX enhanced telecommunications network for the handling of data traffic. Such enhanced services assure the integrity, reliability, and security of the transferred data, as well as the ability to allow transfer between dissimilar devices. The customer desires to obtain prompt delivery of its data, without any change to the information content of the data, and without the risk of improper interception of the data by unauthorized parties. XXXXX manages secure and reliable data transfers using its own sophisticated proprietary equipment and technology. XXXXX role is merely to assist its customers in providing their services to their customers, internal and/or external.

 

OPINIONS REQUESTED

 

XXXXX requests the following opinions: (1) whether its providing the first category of services (simple data communications) constitutes “telephone service” within the meaning of Section 59-12-103(1)(b)(ii) of the Tax Law and (2) that the tax, if applicable to such services, would be imposed only on sales attributable to communications that both originate and terminate in Utah.

 

 

With respect to XXXXX providing the second category of services (enhanced data communications), XXXXX requests opinions whether (3) the enhanced data communications provided by XXXXX constitute “telephone service” within the meaning of Section 59-12-103(1)(b)(ii) of the Tax Law and (4) that the tax, if applicable to such services, would be imposed only on sales attributable to communications that both originate and terminate in Utah.

 

APPLICABLE LAW

 

Telephone Service classification. Section 59-12-103(1)(b) of the Tax Law imposes a sales tax for the “amount paid to common carriers or to telephone or telegraph corporations ... for (ii) intrastate telephone service.” Section 59-12-103(2)(b) sets this rate at 5%.

 

Rule R865-19-90S A defines “telephone service” to include “the transmission for hire of signs, signals, writings, images, sounds, messages, data, or other information of any nature by wire, radio, light waves, or other electromagnetic means.”

 

If the first or second category of XXXXX services consists of “telephone service” within the meaning of Section 59-12103(1)(b)(ii), the tax would be imposed only on sales for services which begin and end in Utah. Under Section 59-12-103(1)(b)(ii), the tax would not be applicable to receipts from interstate or international communications.

 

If you have any questions, or need additional information with respect to any of the matters herein, please call either XXXXX or the undersigned.

 

Very truly yours,

 

XXXXX

Tax Representative

 

 

September 2, 1994

 

Re: Advisory Opinion - - Sales or Use Tax Application to Telecommunications Services

 

Dear XXXXX:

 

Your request for an advisory opinion as to whether your charges for certain telecommunication services constitute taxable charges for telephone service was referred to the Auditing Division for their analysis.

 

The division's staff recommendations are as follows:

 

1. Utah Code Annotated Section 59-12-103 imposes the sales tax on charges for “intrastate telephone service.”

 

2. Administrative Rule R865-19-90S (copy attached) defines “telephone service” as the “transmission for hire of signs, signals, writings, images, sounds, messages, data, or other information of any nature by wire, radio, light waves, or other electromagnetic means.”

 

3. Both of the categories of telecommunication services as described in your letter do, therefore, constitute telephone service; and charges for such services are subject to the tax if attributable to communications that both originate and terminate in Utah.

 

Based upon the facts presented in your letter, we are in agreement with the Auditing Division's recommendations. Obviously, if there are deviations from these facts, this opinion may be negated.

 

If you do not agree with this determination, you may appeal to the Tax Commission for a formal hearing. The results of that hearing would constitute a declaratory judgment and be appealable to the Utah State Supreme Court. A Notice of Appeal Rights and a copy of the Utah Taxpayer Bill of Rights are attached.

 

For The Commission,

 

Alice Shearer

Commissioner