94-0001

Response April 8, 1994

 

 

Request

December 17, 1993

 

Legal Division

Utah State Tax Commission/Heber M. Wells Office Bldg.

160 East 300 South

Salt Lake City, UT 84134

 

Attention: Tax Department

 

We would like you to render an opinion as to the taxability of the following services under the Utah State Tax Law.

 

1. Price File Update Services

Electronic transfer of pricing information transmitted via telephone from computers in Michigan to customer computers in your state. None of the material is printed or written. XXXXX obtains the data from an outside party via electromagnetic tape and resells to our customers. This information is used by our customers in the pricing of pharmaceutical items sold at the retail level.

 

2. 3Rd Party Claim Processing

A service where by XXXXX acts as a third party, submitting prescription insurance claims to insurance carriers on behalf of retail pharmacy owners. Data is transferred electronically via telephone from the customer computer in your state to remote computers outside of your state for review, edit and submission to insurance carriers via electronic transmission or electromagnetic tape. Reports pertaining only to information extracted from the customers files are sent to the customer periodically. These reports document claims transaction activity.

 

3. Aging Reports

A monthly accounts receivable report is sent to the pharmacy detailing all claims XXXXX has sent to the carriers for payment on behalf of the Pharmacy.

 

4. 3Rd Party Maintenance

Creation, maintenance, and updating of computer programs specific to the function of third party prescription claim submission. Programs being updated are unique to different states and over 100 regional insurance carriers. New programs are generally transmitted from Michigan to customers in your state via telephone.

 

5. Training

We provide a 2 day training on the sale of new computer equipment. This training service is provided as a part of the sale of tangible personal property and is included in the price of the equipment.

 

6. Installation

A flat fee for a 3rd party to install computer equipment at store location. Installation includes travel to store site, un-boxing, connecting cables and running a diagnostics test. This charge is separately stated on the invoice. Installations can also be done by customer with phone assistance from Michigan Office. Customer unpacks, connects all cables and initiates activation of the software.

 

7. Freight

Shipping charges are separately stated on the invoice. All shipping is done by common carrier. Transportation occurs after the sale.

 

8. In-Transit Insurance

Separately stated charge on invoice to cover the cost of insurance against any damage that may occur during shipment from Michigan warehouse to store location.

 

9. Labels

A 3 part pharmacy label for pharmacists. One part is affixed to the prescription bottle when filled. Second part is given to customer as a receipt. Third part is kept by pharmacist for his accounting records. These labels are a continuous form that is fed through pharmacy printer for prescription information.

 

10. Software Maintenance

Optional maintenance contract. The maintenance contract provides that the purchaser will be entitled to receive, during the contract period, telephone or on-site consultation services and storage media on which prewritten improvements or error corrections have been recorded. Costs to provide consultation services are 60% and storage media updates to software is 40%.

 

a.) Purchaser has the option to purchase only the consultation service independent of storage media improvements. Indicate if these services should be billed separately or are not billed separately.

 

b.) Purchaser does not have the option to purchase the consultation service independent of storage media improvements. Indicate if these services should be billed separately or are not billed separately.

 

11. Hardware Maintenance

Optional maintenance contract for the following services:

 

a.) Depot Exchange - Replacement parts are shipped to the customer from Michigan. The customer only pays for the replacement part. The customer is instructed via telephone the proper procedure for replacing the part.

 

b.) Depot Contracted - Replacement parts are shipped to the customer from Michigan. The customer is charged a monthly fee. The customer is instructed via telephone the proper procedure for replacing the part.

 

c.) Contracted Maintenance - The customer is charged a monthly fee. Two options:

 

1.) A third party goes on-site and replaces the part.

 

2.) A third party goes on-site. The part is shipped from Michigan to the store location.

 

12. Canned Software

Pre-written programs used by customer without modification.

 

13. Equipment Rental

XXXXX agrees to provide renter equipment and a non-transferable license to use the computer software for a monthly fee. XXXXX shall hold title to the equipment and software at all times. The rental period shall be 48 months with a 1 year automatic renewal. Price File, Software Maintenance, Hardware Maintenance and 3rd Party Maintenance as discussed above are included in the rental fee.

 

14. Initial Start-up Fee (Rental's Only)

Includes administrative fees, documentation, installation and in-transit insurance.

 

15. Facilities Management

Provide management services to chain stores that include the following: Daily, weekly and monthly system reporting and mailing. File maintenance source documents will be prepared and provided to the Chain. As changes are required, the file maintenance source doc. will be completed, signed and faxed or mailed. Communication control verify all remote pharmacies are transmitting data to the host location on a daily frequency. Services performed in Michigan home office.

 

In order to substantiate the taxability of each item, feel free to return this letter with "yes" or "no" taxing. Also, please mark with state stamp.

 

Sincerely,

 

XXXXX

Tax Manager

 

 

April 8, 1994

 

Re: Advisory Opinion - Sales or Use Tax Application to Various Sales and Services

 

Dear XXXXX:

 

Your request (copy attached) for an advisory opinion as to whether certain sales and services are subject to the Utah Sales and Use Tax Act was referred to the Auditing Division for their analysis.

 

The division's staff recommendations are as follows:

 

1. XXXXX as described are not currently treated as taxable under the Utah statute.

 

2. Third Party Claim Processing as described and the associated reports documenting claims transactions are not considered as constituting the sales of tangible personal property, and are, therefore, exempt from the tax.

 

3. $$$$$ Charges for Ageing Reports sent to the pharmacy are similarly not considered as taxable sales of tangible personal property.

 

4. Third Party Maintenance charges as described are not considered taxable unless program updates, etc., are provided to customers by way of tangible personal property (diskettes, magnetic tape, etc.), See Rule R865-19-92S attached.

 

5. Training charges, whether included in the price of equipment or separately stated, are taxable if the sales of the equipment are taxable. Generally, charges for services in connection with the sale of tangible personal property are included in the tax base for sales tax computation.

 

6. Charges for installation as described in your request are subject to the tax as part of the sales price of the tangible personal property or as installations of tangible personal property in connection with other tangible personal property. See Rules R865-19-78S and R865-19-51S.

 

7. Freight charges which are separately stated and for shipment subsequent to title passage are exempt from the tax. See Rule R865-19-71S and Tax Bulletin 5-91 attached.

 

8. Charges for In-Transit Insurance are exempt if such insurance covers damage occurring after title passage to the customer, and if it is billed to the customer in the same amount paid by the seller to the insurance company.

 

9. Labels which remain on the article sold and are primarily for the benefit of the customer are exempt from tax as packaging. Labels which act as invoices, receipts, and accounting records are taxable to the XXXXX. When a three part label or form is used that is predominately for the use of the seller (XXXXX), then the sales of such labels to the pharmacy should be considered as taxable.

 

10. Charges for Software Maintenance are covered in general in Rule R865-19-92S.

 

a. If the purchaser of the software has the option of purchasing only telephone or on-site consultation services not involving the transfer of tangible personal property, charges for such

consultation services are exempt if separately stated.

 

b. If the maintenance contract includes the right to prewritten improvements furnished on storage media, the entire charge for the contract is taxable.

 

11. Charges for Hardware Maintenance are subject to the tax under all three options described in your request. See Rule R865-19-78S.

 

12. Sales of Canned Software are taxable as indicated in Rule R865-19-92S.

 

13. Equipment Rental charges as described in your request are taxable on the gross amount of each periodic rental payment. See Rule R865-19-32S.

 

14. The Initial Start-up Fee is taxable as part of the rental price even if separately stated.

 

15. Facilities Management charges appear to entail the transfer of substantial quantities of tangible personal property and are therefore subject to the tax.

 

Based upon the facts presented in your letter, we are in agreement with the Auditing Division's recommendations. Obviously, if there are deviations from these facts, this opinion may be negated.

 

If you do not agree with this determination, you may appeal to the Tax Commission for a formal hearing. The results of that hearing would constitute a declaratory judgment and be appealable to the Utah State Supreme Court. A Notice of Appeal Rights and a copy of the Utah Taxpayer Bill of Rights are attached.

 

For The Commission,

 

Alice Shearer

Commissioner