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TAP Help – View the Status of a Return

Where Do I Start?

Depending on which window you are already on, you may need to click the following hyperlink:

  • Home

What Do I Do?

  1. On the Accounts tab, view the My Accounts sub-tab.
  2. Click the account ID hyperlink for the account for which you would like to view the status of a return.
  3. Depending on whether the period still needs attention or is complete, you can:
    1. Click the Attention Needed sub-tab and look in the Return Status column;
    2. Click the Search sub-tab and look in the Return Status column for the correct return.

Note: To view the status of pending returns, click the Requests tab and then click the Waiting to be Processed sub-tab.