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Cancel a Pending Payment

If a payment request has not yet been processed, you can cancel the pending payment.

Where Do I Start?

Depending on which window you are already on, you may need to click the following hyperlink:

  • Home

What Do I Do?

  1. On the Accounts tab, view the My Accounts sub-tab.
  2. Click the account ID hyperlink for the account for which you would like to view the status of a payment.
  3. Click the Requests tab, then click the Waiting to be Processed tab.
  4. Click the title hyperlink for the payment you want to cancel.
  5. Click the Withdraw button.
  6. Click Confirm to confirm that you do want to cancel the payment.