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TAP FAQ – Registration


The person who registered our TAP account is no longer with the company. How do I access the TAP account?

You must have the username and email address used when the account was registered to access it through TAP. If you have this information, click Forgot Password? and follow the instructions.

If you don’t have the information, you must register for a new TAP using your contact information.

I can’t access my TAP account and can’t answer the secret question to reset my TAP account. What should I do?

If you can’t access your TAP account with the Forgot Username? or Forgot Password? options, you must register for a new TAP account.

Where do I get my PIN?

Your PIN was included with your business license registration packet.

If you can’t locate your packet, request your PIN at tapsupport@utah.gov. Please include your account number and username.