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Logins and Passwords

How do I sign up for Taxpayer Access Point (TAP)?

See Register for TAP access for instructions.

We will email an authorization code to the address you provided. Use this code with your ID and password the first time you log in to TAP.

Do I create my own Login ID and password?

Yes. To protect your security, you choose your own unique ID, password and security question.

I signed up for TAP access but have not received an authorization code yet. Where is it?

Your authorization code was sent to the email address in your TAP profile. Some Internet Service Providers (ISPs) and spam filters may stop certain emails. Check your junk and spam folders. Also allow email from This email address is being protected from spambots. You need JavaScript enabled to view it..

If you think you have entered your email address incorrectly, call TAP support at 801-297-3996 to get your authorization code.

I forgot my password. How do I get back into TAP?

Click Forgot Password? on the TAP login screen. Follow the instructions to set a new password. See Reset my Password.

I forgot my password and guessed wrong too many times. Now I’m locked out of my account. How do I get back into TAP?

Call TAP Support at 801-297-3996 to have your account unlocked.

I forgot my password and followed the steps but have not received an authorization code yet. Where is it?

Your authorization code was sent to the email address in your TAP profile. Some Internet Service Providers (ISPs) and spam filters may stop certain emails. Check your junk and spam folders. Also allow email from This email address is being protected from spambots. You need JavaScript enabled to view it..

If you think you have entered your email address incorrectly, call TAP support at 801-297-3996 to get your authorization code.

I'm afraid my password has been compromised. What should I do?

You can change your password any time. See Reset my password.

I no longer want access to my accounts in TAP. How do I cancel my access?

See Cancel my Online Access.

You must sign up for TAP access again with a new login ID if you decide you want to access your accounts in TAP later. Login ID’s cannot be re-used.